Clinic Not Accepting Clients from VetsCompared
Medivet Downes Thorpe Bay – Vets in Thorpe Bay
Clinic Overview
Medivet Downes Thorpe Bay is part of the Medivet group and offers both routine appointments and care for urgent problems. The practice provides 24-hour emergency cover, with an overnight emergency consultation fee applying between 7pm and 9am. It is also listed as a veterinary nurse training facility.
Services
- •Routine and urgent care: The practice offers standard appointments as well as urgent assessments. Owners describe appointments and medications as straightforward to arrange, and one recent review mentioned being seen within 15 minutes after arriving worried about a cat bite.
- •24-hour emergency cover: Overnight emergency consultations are available between 7pm and 9am, with a specific emergency consultation fee applying during those hours.
- •Diagnostic work-up and treatment planning: Examples mentioned by owners include anti-inflammatory injections for suspected pain or muscle strain, blood testing when investigating lethargy or stomach concerns, pain relief and anti-inflammatory medication for hip pain, and discussion of X-rays if symptoms continue.
- •Cat-friendly handling and supportive care: Reviews repeatedly mention careful, calm handling of anxious and elderly cats, with staff trying to reduce stress during treatment.
- •Nursing and team support: The clinic is listed as a veterinary nurse training facility, and recent feedback also praises reception and nursing staff for being friendly, helpful, and reassuring.
Pricing
A very limited amount of published pricing suggests the clinic may sit above average, but this is based on very few comparable services. One published fee is the overnight emergency consultation charge of £130 for consultations between 7pm and 9am. Recent comments on cost are mixed, but several owners mention prices rising, and one reviewer felt a quoted price for removing a grass seed from a dog’s ear was much higher than at another vet.
People
- •Van (vet): Praised for a thorough, unhurried approach, asking detailed questions, examining carefully, explaining options clearly, and giving owners time to decide.
- •Receptionists and veterinary nurses: Frequently described as friendly, helpful, accommodating, and reassuring, especially when pets need urgent attention or are nervous at appointments.
- •Wider vet team: Reviews regularly describe the vets as caring, knowledgeable, patient, and supportive.
Reviews
Google rating: 4.7/5 from 306 reviews.
- •Recent feedback is mostly very positive, with owners often describing the team as caring, friendly, supportive, and easy to deal with.
- •Several reviews highlight responsive service for urgent concerns, including quick help at opening time and straightforward access to appointments or medications.
- •Owners of cats especially mention gentle handling, patience, and efforts to keep anxious or elderly pets calm during treatment.
- •Pricing is the main negative theme in recent comments: a small number of reviewers felt some charges were high, even though they still praised the standard of care.
