Medivet Downes Thorpe Bay

Medivet Downes Thorpe Bay is part of the Medivet group and provides both routine appointments and care for urgent problems. The practice offers 24-hour emergency cover, with an overnight emergency consultation fee applying between 7pm and 9am. It is also listed as a veterinary nurse training facility.

Services

• •Routine appointments and urgent assessments, with owners describing appointments and medications as straightforward to arrange even when something needs attention quickly.
• •24-hour emergency care, with an overnight emergency consultation fee for consultations between 7pm and 9am.
• •Listed as a veterinary nurse training facility.
• •Examples of care mentioned by owners include anti-inflammatory injections for suspected pain or muscle strain, blood testing during investigation of lethargy or stomach concerns, pain relief and anti-inflammatory medication for hip pain, and discussion of X-rays if symptoms continue.
• •Reviews also highlight careful handling of anxious and elderly cats, and supportive care during difficult situations including end-of-life visits.

Pricing

Published prices suggest the clinic sits below average, based on a partial sample of comparable services. One published fee is the overnight emergency consultation charge of £130 for consultations between 7pm and 9am. Recent comments on cost are mixed: most focus on the standard of care, while one reviewer mentioned some prices having risen over time.

People

• •Van (vet): Praised for a thorough, unhurried approach, asking detailed questions, examining carefully, explaining options clearly, and giving owners time to decide.
• •Receptionists and veterinary nurses: Regularly described as friendly, helpful, and accommodating, especially when arranging appointments or helping nervous pets settle.
• •Wider vet team: Reviews repeatedly describe the vets as caring, knowledgeable, patient, and supportive.

Reviews

Google rating: 4.7/5 from 276 reviews.

• •Recent feedback is strongly positive overall, with owners often describing the team as caring, friendly, and supportive.
• •Booking and medication arrangements are frequently described as easy, including when pets need to be seen urgently.
• •Several reviews mention calm, thorough consultations, with clear explanations and careful follow-up when symptoms change or need further investigation.
• •Cats come up often in feedback, with owners highlighting patient handling of anxious or elderly pets and efforts to reduce stress during treatment.