Emergency Vets in Hockley

## Summary Medivet Hockley is part of the Medivet group and is led (per the clinic website) by veterinary surgeon **Nik Kwint**. The practice advertises a broad in‑house setup (including an **in‑house laboratory, X‑rays, ultrasound, and an orthopaedic theatre**) alongside routine and referral-style diagnostics such as **ECG** and **endoscopy**. In recent reviews, owners repeatedly mention being **seen at short notice for illness worries**, getting **reassurance after an exam**, and staff showing **empathy during difficult visits** (one reviewer references having a pet “sent upstairs”). ## Services Services and capabilities mentioned on the clinic website include: - **Routine care:** vaccinations, parasite care, microchipping, 15‑minute consultations - **Surgery/procedures:** pet neutering; dentistry - **Diagnostics:** ECG, endoscopy; in‑house laboratory testing; X‑rays; ultrasound - **Clinics and additional support:** nurse clinics; home visits - **Complementary therapy:** acupuncture - **Documentation:** animal health certificate (for pet travel) - **Species treated:** cats, dogs, rabbits, and small mammals - **Out-of-hours care:** provided by a Medivet 24 Hour hospital (as stated on the website). The website states **no charge for assessment by phone**. ## Pricing - **Out-of-hours consultation fee:** **£130** (from the clinic website). - The website also states there is **no charge for assessment by phone** for out-of-hours care. ## People - **Nik Kwint (Veterinary Surgeon)** is named on the website as leading the practice. - **Ella (vet)** is specifically praised in a recent review for being **thorough**, giving “the right advice,” and building trust with an owner who notes their dog is happy to see her. - **Nick** (named in a review) is mentioned alongside “the team” as having looked after an owner’s dogs **for many years**, suggesting continuity for long-term clients (the review does not state a job title). ## Reviews **Google rating: 4.9 stars from 246 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **Short-notice appointments and reassurance:** one owner says they were seen at short notice for a new puppy they thought was unwell, and were reassured after the exam found “all good.” - **Empathy in hard moments:** one reviewer describes staff being “very caring” and showing “lots of empathy” when they had to have a pet “sent upstairs.” - **Trust and continuity:** multiple owners describe sticking with the practice long-term (including one mentioning decades of family use) and saying they “wouldn’t go anywhere else.” - **Communication:** reviewers mention staff taking time to find out how they can help and being happy to answer questions.