KewVets (Love4Nature LTD)

- Many positive reviewers describe the team as friendly, caring and helpful, including for emergencies and quick advice over the phone. - Several owners mention strong care in more serious cases, including urgent surgery, inpatient nursing, dental work and investigations arranged quickly. - Communication is a recurring strength, with reviewers praising updates, clear explanations and compassionate support during treatment and recovery.

KewVets in Harlow offers a mix of routine, urgent and more complex veterinary care. Recent reviews often highlight caring staff, good communication and support during emergencies and serious treatment, while a smaller number of reviewers raise concerns about costs, delays and outcomes in some cases.

Services

•Routine, urgent and emergency care: recent reviews mention check-ups, emergency help and quick telephone advice, alongside owners saying investigations could be fitted in promptly.
•Diagnostics and procedures: services mentioned include X-rays/imaging and dental procedures, with one owner describing a dog’s teeth as “lovely clean” after treatment.
•Surgery and complex case management: reviews describe treatment in a life-critical situation for an elderly dog with complex health needs, and earlier information also mentions amputation surgery for bone cancer.
•Hospital and inpatient care: overnight stays and longer admissions are part of the clinic’s work, including one pet that stayed over a week during treatment and post-operative monitoring for recovery.
•Additional capabilities: the clinic is also listed as a veterinary nurse training facility, and reviews suggest staff are used to handling anxious or nervous pets gently.

Pricing

Published prices suggest the clinic sits below average, based on a partial sample of comparable services. A few review examples mention £2,900 for one course of treatment, over £1,500 quoted for leg treatment in another case, and £200 overnight fees. Review comments on value are mixed: some owners describe the clinic as affordable, while others were unhappy with costs or extra charges.

People

No individual staff names stand out publicly, but reviews repeatedly praise the vets, veterinary nurses and reception team for kindness, communication and gentle handling.

Reviews

KewVets has 4.1/5 stars from 428 Google reviews.

•Many positive reviewers describe the team as friendly, caring and helpful, including for emergencies and quick advice over the phone.
•Several owners mention strong care in more serious cases, including urgent surgery, inpatient nursing, dental work and investigations arranged quickly.
•Communication is a recurring strength, with reviewers praising updates, clear explanations and compassionate support during treatment and recovery.
•A smaller number of recent reviewers report serious concerns about delays, pricing, unexpected charges and whether treatment was effective in difficult cases.

Reviews for KewVets (Love4Nature LTD)

Note: Showing the 10 most recent Google reviews out of 428 we track in total. Recent reviews may not be representative of overall sentiment.

Bianka Nagy

4 months ago

Sally Moore

5 months ago

Always look after my animals with expert care. They are friendly and always helpful. They have seen me for emergencies and for a quick bit of advice over the phone. I cannot recommend the enough x

Leanne Willing

Kew vets are amazing and wouldnt go anywhere else they really look after my pets and are so helpful

Jaine Cooke

Had a lurcher running around in main road, rescued it & saw it was very poorly. Had fleas, worms & a serious skin condition resulting in most of his fur missing with open sores. Rang emergency at Kew’s at 23.00 to take him in. Rang next day to find he had not been looked at yet. Rang next day & still just left in cage with no treatment at all. They had dog warden collecting but he was not well enough so dog warden agreed I could collect & take to my vets. Vets have a duty of care to any animal taken in & Kew vets seriously let this dog down!

Jane Geddis

Good service. Friendly people. Wouldn’t go anywhere else. Highly recommend them

Adam Peters

7 months ago

Steve Wilson

8 months ago

Great Vets, been with them for years, never a problem. Staff and vets very kind and caring.

Rosemary Kelsell

Kew vets were very caring and informative. I was very impressed with how quickly the investigation could be fitted in. Thank you to all the lovely staff.

Daiva Norkiene

Our beloved Yorkshire Terrier, Toriuk, was born on 25 April 2020. He was a healthy, bright, and incredibly intelligent little soul who filled our home with joy every single day. Toriuk was not just a pet — he was a true member of our family. We shared our lives, our routines, and our hearts with him. Losing him has left a warmth that turned into silence, and an emptiness we still feel deeply. On 4 November 2025, we brought Toriuk to this clinic, hoping he would receive the care he needed. Sadly, he passed away on 12 November 2025. During this time we paid £2,900 for his treatment, yet we never felt that he received meaningful or effective help. After speaking with a veterinary doctor in our home country and sharing Toriuk's blood test results, we were told that the illness could have been recognised much earlier. This has been an incredibly painful experience for our family. When we trust professionals with the life of someone we love, we hope for knowledge, attention, and compassion. Unfortunately, we did not feel that here. We are deeply disappointed, and we cannot recommend this clinic. Our hope is that our experience encourages greater care and understanding, so that no other family has to go through such heartbreak. Toriuk will always be loved, remembered, and missed more than words can ever express.❤️❤️❤️

Dorota

Just a HUGE THANK YOU to all the staff at KewVet !!! Our dog Zuppy had a dental procedure done. From the start to the end all the staff were really caring and professional. Zuppy’s teeth are lovely clean