Emergency Vets in Great Dunmow

## Summary Moloney Veterinary Clinics is a long-established practice (over 30 years, per its website) with a team-based setup that includes a veterinary nurse training facility. Based on both the clinic’s own service list and what owners describe in reviews, it appears equipped for everyday preventive care (e.g., vaccinations) as well as urgent and surgical cases (including emergency surgery and limb amputation mentioned by reviewers). Several reviewers also point to clear communication—staff explaining diagnostics, treatment options, and follow-up—alongside compassionate handling of seriously unwell or injured pets. ## Services - **Vaccinations** (listed on the clinic website). - **Dental care** (listed on the clinic website). - **ECG** (listed on the clinic website). - **Diet and nutrition support** (listed on the clinic website). - **Emergency veterinary services (24/7 or extended hours)** (from clinic data). - **Emergency/urgent treatment described in reviews**, including: - Care after a dog “took a big fall and couldn’t walk.” - **Emergency surgery** for a very unwell pet (reviewer description). - **Leg amputation** after a pet was hit by a car (reviewer description). - **Diagnostic workups and follow-up**: one reviewer specifically notes staff explaining “the diagnostics, treatment and follow up work.” - **Thorough clinical examinations**: one owner describes a “full examination” for a cat’s eye issue and being booked in quickly due to concern. ## People - **Denise Morley** (staff member mentioned by name): thanked by an owner for help when their pet was “really poorly” and needed **emergency surgery**. - **Mr Moloney** (described in a review alongside “the vets and nurses”): credited as part of a team that explains **diagnostics, treatment, and follow-up**. - **Jerry** (staff member mentioned by name): singled out for support during a case where a pet needed **leg removal** after a road accident. - **Reception team**: one review highlights reception staff as compassionate, polite, and strong on customer care. ## Reviews **4.9 stars from 99 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **Handling of serious injuries and urgent cases**: examples include a dog unable to walk after a fall, emergency surgery for a very sick pet, and a road-traffic injury resulting in leg amputation. - **Clear explanations and follow-through**: owners mention staff explaining diagnostics and treatment, plus follow-up work. - **Thorough exams and responsiveness**: one owner reports being booked in quickly for a cat’s eye problem and receiving a full, thorough examination. - **Cost comments are generally positive but non-specific**: reviewers describe “not unreasonable costs” and being “reasonably priced,” without quoting fees.

## Summary Mercer & Hughes Ltd is a veterinary practice that (based on your clinic data) provides emergency veterinary services and is also a veterinary nurse training facility. In the latest reviews available to us, owners most often describe consultations where the vet listened carefully and communicated plainly—especially around end-of-life decisions. Several reviews also raise cost concerns, with one long-term client saying the practice has become “all about money” and “unhelpful,” while other reviewers describe supportive, flexible handling of difficult situations (including allowing delayed payment after a pet was put to sleep). Concrete specifics mentioned by reviewers include support with euthanasia decisions, a pet passing peacefully at home, vaccinations being updated, and at least one case where the practice did not require payment on the day of a distressing appointment. ## Services From clinic data and reviews, the following are explicitly referenced: - Emergency veterinary services (listed in clinic data) - Veterinary nurse training facility (listed in clinic data) - End-of-life care, including euthanasia support and decision-making (multiple reviews) - Vaccinations (“vacs were updated” for a rescue cat) (review) - Invoicing/payment flexibility in at least one case after euthanasia (review) ## People - **Inge (vet)**: Mentioned by name in a review about a very sudden illness and the decision to say goodbye to a dog; described as “totally honest,” which the owner specifically valued when making that decision. - **Reception team**: One owner describes receptionists making appointments while the caller was crying, which they found supportive in a difficult moment. - **Veterinary assistant**: One review highlights a veterinary assistant showing kindness to a dog at the end of her life. ## Reviews **4.5 stars from 91 reviews.** Themes below are drawn from the latest written reviews available to us. - Owners describe vets who *listen* and communicate clearly (including one review explicitly praising being listened to). - End-of-life care features repeatedly: support during euthanasia decisions, sympathy, and practical help during a difficult week of illness. - One reviewer appreciated being allowed to delay payment after their dog was put to sleep, describing it as giving “breathing space.” - Cost/value is a mixed point: one 5-star review calls the practice “very over priced,” and a 1-star review (posted twice by the same author) says the practice feels more focused on money than care and “very unhelpful.”