Medivet Canvey Island – Vets in Canvey Island
Clinic Overview
- Recent feedback is largely warm and positive, with owners describing the team as friendly, caring, informative, and helpful. - Several reviewers highlight clear communication and decision-making, especially around more complex cases, with Ian mentioned more than once for taking time to explain treatment options. - The clinic is also praised for urgent care and responsiveness, including one account of a dog being seen within 10 minutes of an emergency call, and for ongoing support for rabbits and exotics.
Medivet Canvey Island is part of the Medivet group and has been established since 2010. The practice has three consultation rooms, an in-house lab, separate cat and dog wards, and sees a wide range of species including rabbits and other exotics. Recent feedback is very positive overall, with owners often highlighting clear explanations, caring staff, strong support for exotics, and quick help in urgent cases, alongside occasional complaints about pricing and communication.
Services
- •Consultations and routine care: 15-minute consultations, nurse clinics, home visits, vaccinations, parasite treatment, microchipping, and neutering.
- •Diagnostics and monitoring: in-house laboratory testing, X-rays, ultrasound, ECG, and endoscopy.
- •Surgery and procedures: dentistry, laser surgery, and a listed focus on soft tissue, orthopaedic, and reconstructive surgery, with an orthopaedic theatre on site.
- •Species seen: cats, dogs, rabbits, and exotics, including birds or poultry, reptiles, and small mammals. Recent reviews particularly praise the clinic’s support for rabbits and other exotic pets.
- •Extra support noted by owners: proactive follow-up after appointments, especially for rabbit cases, and quick handling of insurance paperwork.
- •Emergency and out-of-hours: out-of-hours care is provided through a Medivet 24-hour service. One recent reviewer said their dog was seen within 10 minutes of calling in an emergency.
- •Other services and facilities: acupuncture is listed, and the practice is also a Veterinary Nurse Training facility.
Pricing
Published prices suggest the clinic sits below average, based on a partial sample of comparable services. The listed out-of-hours consultation fee is £130. Review comments on cost are mixed: one owner praised a detailed surgical quote as the cheapest they received, while another was unhappy at paying £75 for 30 pills.
People
- •Ian: repeatedly praised for explaining options clearly, involving owners in decisions, and delivering care that owners describe as skilled and reassuring.
- •Liz: thanked by name in a recent review for consistently strong service alongside the wider team.
- •Lizzy: long-term clients describe her as a steady source of support with a gentle, caring approach.
- •Front-of-house and wider team: recent reviews mention knowledgeable receptionists, friendly staff, and a calm, helpful manner.
Reviews
Google reviews show a 4.7/5 rating from 287 reviews.
- •Recent feedback is largely warm and positive, with owners describing the team as friendly, caring, informative, and helpful.
- •Several reviewers highlight clear communication and decision-making, especially around more complex cases, with Ian mentioned more than once for taking time to explain treatment options.
- •The clinic is also praised for urgent care and responsiveness, including one account of a dog being seen within 10 minutes of an emergency call, and for ongoing support for rabbits and exotics.
- •Negative comments are present but in the minority, mainly focused on medication costs and one vaccination-related communication mix-up between a phone enquiry and the appointment itself.
