Wylie Wellness Centre

Wylie Wellness Centre in Brentwood offers general veterinary care, vaccinations, nurse clinics, emergency appointments, a wellness plan and raw food sales. Recent reviews are very positive overall, with repeated praise for calm handling of nervous pets, friendly staff and clear communication during routine visits. Experiences of the Total Care Plan are more mixed: some owners describe strong cover and prompt treatment, while one detailed review raised concerns about enrolment rules and communication.

Services

•General veterinary care and routine treatment: the clinic offers consultations and day-to-day veterinary care for common pet health needs. Recent reviews mention care for both dogs and cats, including annual vaccinations and clear explanations when a newer vaccine was being used.
•Vaccinations and nurse clinics: owners specifically mention annual vaccinations and nurse-led visits such as nail clipping. Reviews also describe appointments running close to time and staff making pets feel at ease during routine visits.
•Support for nervous or reactive pets: this remains a clear strength in owner feedback, with several reviews praising the calm, gentle approach shown to anxious dogs during exams, nail clips and vaccination appointments.
•Emergency and urgent care: emergency appointments are available, and one owner previously described being offered an urgent slot within an hour.
•Wellness plan, food and related support: the clinic offers the Total Care Plan (TCP) and sells raw food, with one owner highlighting the wide choice available. Reviews also mention diet guidance from staff and help from Macy with Perfect Fit harness sizing.
•Support in difficult circumstances: owners have praised the team’s care and sympathy after a road traffic accident and pet loss.
•Facilities: reviews repeatedly mention clean waiting areas, including the Brentwood sensory/enrichment waiting room.

Pricing

A very limited amount of published pricing suggests the clinic may be below average on price, but this is based on only a few comparable services. Review comments on cost are limited; some owners feel the Total Care Plan offers good value and prompt treatment, while one reviewer raised concerns about the plan’s terms and transparency.

People

•Ashley (Veterinary Surgeon): repeatedly praised for being knowledgeable, calm and caring, with owners highlighting her reassurance, advice and handling of both cats and dogs.
•Adele (Head vet): specifically commended for her handling of a very nervous and reactive dog.
•Rachel (Vet nurse): praised for nail clipping and for being kind and gentle with a nervous dog.
•Izabella (Vet): mentioned positively for an informative presentation on recognising pain in pets.
•Other named team members praised by owners: Poppy, Macy, Wendy, Julia, Marta, Zowie, Georgie, Katie A and Katie G are all mentioned favourably for being helpful, welcoming or supportive.

Reviews

Google shows 4.4 stars from 165 reviews.

•Recent feedback is strongly positive overall, with owners describing the team as caring, professional and consistently friendly from reception through to the vets and nurses.
•Handling of nervous pets stands out as a recurring theme, with praise for the calm approach taken during vaccinations, nail clips and more difficult appointments.
•Several reviews highlight clear communication and practical support, including explanations of treatment options, vaccine discussions, diet advice and help with harness fitting.
•Opinion on the Total Care Plan is less consistent than the general clinical feedback: some owners speak very positively about the cover and speed of treatment, while one detailed negative review focused on enrolment rules, transparency and communication.

Reviews for Wylie Wellness Centre

Note: Showing the 10 most recent Google reviews out of 165 we track in total. Recent reviews may not be representative of overall sentiment.

Penny Robertson

1 month ago

Poppy attended to my Chloe with such care and compassion, needless to say professionalism, always a pleasure to see you all, great experience as usual

V Ramm

2 months ago

I have been using Wylie’s since my dog Phoebe was a puppy, and she is 5 now! Over the last 5 years the services we have received at Wylie’s have always been amazing and Phoebe is treated like the princess she knows she is! I really recommend the perfect fit harness as it doesn’t need to go over her head, and each piece can be of varying sizes for a more personal fit. Phoebe is a Hungarian Vizsla and general harnesses do not fit her at all! You can book an appointment with Macy at the Wylie’s Brentwood Wellness Centre and she will guide you with what size pieces will work for your pup. We got our first perfect fit harness fitted at Wylie’s and it turns out Phoebe can use the same sizes she has been using since she was 7 months old! We are on our 3rd harness and we had to get the leopard print colour this time…it looks gorgeous! Thank you Macy for helping us! Also, thank you to all the staff for making a real fuss of her during her annual vaccinations as well 😊 Love Vicki and Phoebe 🐾

Jane Mason

Appointment pretty much on time. Our dog is very nervous of men but was ease with the male vet. Vaccination given explained well as new type of vaccine. Caring vet, very happy with service given

P Shar

Great practice and excellent service front desk to nurses and vets. Highly recommend

Kay Shurety-White

I found the presentation on recognising pain In pets by vet Izabella very informative and a lot of it I could relate to with my dog. It has made me more aware of the different treatment options going forward and it was helpful to hear other pet owner’s experiences In similar situations.

June Salter

9 months ago

Wylies are quite simply the best. All of the staff are amazing and never cease to amaze me. They are our second family and we couldn’t cope without them. I couldn’t provide the level of care for our pugs without them, their love, care and support. They are second to none in their knowledge and professionalism. Arriving for an appointment this morning, the system had allocated it to a vet rather than nurse. Ashley (vet) appeared immediately and reassured us nothing was too much trouble. She took us under her wing and dealt with everything in such a wonderfully calm and kind way - but that’s what you will always receive from Wylies. 100% commitment. Wendy then spent time sharing her knowledge needed for a change of diet. So very reassuring. Our special thanks to Ashley and Wendy for this morning, but I could write the same accolade about every member of staff, after every visit. Thank you so much to each and every one of you for EVERYTHING you do x

Gary Galbraith

Great staff 👍 👏 great vets 👏👏👏👏👌

Linda Woodrow

11 months ago

- Dalligan

Saw Vetinary Surgeon, Ashley, today with our fur baby Moana 🐈‍⬛ I’ve never met someone who clearly loves their job so much as her - she took such great care of our Moana and was the most helpful vet I have encountered at Wylies. So happy we found a Vet that was so knowledgeable and caring. Thank you for the wonderful advice and your time