Thurrock Vets4Pets Ltd

Thurrock Vets4Pets Ltd is a Vets4Pets-branded practice described on its website as locally owned, with a modern facility that includes an in‑house lab and pharmacy, digital X‑ray, and ultrasound. The clinic also advertises advanced procedures (including endoscopy, laparoscopic “keyhole” surgery, orthopaedics, and cardiology) and says it accepts referrals from other practices. If the clinic is closed, its website states emergency cover is provided by Vets4Pets Basildon Pitsea.

In recent reviews, owners give concrete positives such as a follow-up phone call after a neutering procedure and dental extractions with prescribed pain relief that improved a cat’s appetite and weight. However, a minority of reviews describe serious concerns including missed diagnosis (colon cancer) and feeling pushed toward paid treatments, alongside complaints of rushed appointments and poor communication.

Services

Based on the clinic website and the latest reviews available

• •Diagnostics & imaging (in-practice): in-house laboratory testing (including haematology and biochemistry), digital X‑ray, ultrasound, blood pressure monitoring
• •Surgery: soft tissue surgery, orthopaedic surgery, anaesthesia, operating theatre; laparoscopic (keyhole) spay is specifically advertised
• •Endoscopy: advertised for internal investigation/procedures without open surgery
• •Dentistry: dentistry services; a dental suite with X-rays is advertised, and a review specifically mentions tooth removal plus post-op painkillers
• •Laser treatment: advertised as non-painful laser therapy used for issues such as arthritis/musculoskeletal problems
• •Cardiology: diagnosis and ongoing support for heart conditions is advertised
• •Hospitalisation & infection control: hospital ward and isolation unit are listed on the website
• •Travel documentation: pet passports, “fit to fly” letters, and rabies serology tests are advertised (with “trained Official Veterinarian vets” stated on the website)
• •Emergency/out-of-hours: website states emergency cover when closed is via Vets4Pets Basildon Pitsea
• •Training: listed as a Veterinary Nurse Training facility (from provided clinic data)

Pricing

• •One reviewer reports being charged £100 for a single visit, describing the appointment as rushed and the medication as “useless.” (No further pricing is provided in the available inputs.)

People

• •Megan (nurse): specifically thanked by name for “outstanding service” in a recent review.
• •Maria Teofilaktid (vet doctor): credited in a review for helping a cat that needed teeth removed, with the owner noting painkillers were prescribed and reporting improvements afterward (better appetite, weight gain, no bad breath).
• •Team follow-up: one owner highlights a post-procedure check-in phone call after their dog’s neutering, which made them feel reassured.

Reviews

4.2 stars from 263 reviews. The latest written reviews include both detailed positive treatment outcomes and a small number of serious complaints about cost, communication, and diagnostic decisions. “”

• •Post-op support is noticed: an owner mentions a phone call after neutering to check how their dog was doing.
• •Dentistry outcomes: one review describes dental extractions and prescribed pain relief, followed by clear improvements (appetite/weight/breath/coat).
• •Staff named for good care: individual praise for Nurse Megan and Vet Maria Teofilaktid.
• •Conflicting experiences on thoroughness and value: while several reviews describe feeling safe and well-treated, others allege rushed appointments, poor professionalism, and concern about costs—including one account of a cat later found to have colon cancer that wasn’t identified at the clinic, and another alleging a £100 visit without a proper examination/diagnosis.