Vets for Pets in Romford is a veterinary clinic that offers a range of services for pet care. The clinic has received mixed reviews with an overall Google rating of 4.1 stars from 21 reviews, indicating a moderate level of satisfaction among clients. The feedback highlights both positive and negative experiences, with some clients expressing dissatisfaction with wait times and communication, particularly mentioning an individual named Tina for being unresponsive and inefficient. These negative experiences are reflected in three separate one-star reviews, all pointing to issues with service and communication.

Conversely, there are positive comments about the clinic, particularly regarding the staff and the quality of care. One review praises a vet named Mara for her knowledge and ability to make both the pet and owner feel comfortable during visits. Another review commends the entire staff for their attentive care, even during busy times, and suggests that an additional receptionist could improve service efficiency further.

Despite some negative feedback, the positive reviews highlight the clinic's dedication to providing quality care and the friendliness of the staff. However, the recurring theme of long wait times and communication issues suggests an area that could benefit from improvement. Transparency in pricing is not mentioned in the available information, so it's unclear whether this aspect meets client expectations.

Overall, Vets for Pets shows potential for high-quality veterinary care, but the mixed reviews suggest that addressing operational inefficiencies could enhance the overall client experience.