Apollo Vets Dunmow

Apollo Vets Dunmow operates under the Apollo Vets name and treats a range of small pets including cats, dogs, rabbits, guinea pigs and pet rodents (per the clinic website). The site also references a Pet Health Club® Plus plan that includes consultations. From the latest reviews available, owners most often describe being seen quickly for urgent concerns (including same-day appointments) and pets recovering well after operations; one reviewer reports a serious misdiagnosis that required immediate surgery elsewhere.

Concrete examples mentioned in reviews include

• •A dog booked in “straight away” at short notice for a concern, with reassurance and explanations given during the consult.
• •Surgical treatment with a reported good recovery (“had an operation… and now is doing so well”).
• •Treatment of a cat with a leg injury involving a cut tendon, described as handled “swift[ly]”.
• •A complaint that a very unwell cat was misdiagnosed and that cotton in the mouth was missed.

Services

• •Consultations (website references consultations included as part of a Pet Health Club® Plus plan).
• •Care for multiple species: cats, dogs, rabbits, guinea pigs, and pet rodents (website).
• •Surgery/operative care is referenced in reviews (e.g., a dog undergoing an operation; urgent surgery needed elsewhere after a reported misdiagnosis).
• •Treatment of significant injury is referenced (cat with a cut tendon in the leg, per review).
• •Rapid/short-notice appointments for concerning symptoms are described by owners (per review).

People

• •Anna (role not stated): praised in a review for checking a dog over, listening, and reassuring the owner during a short-notice visit.

Reviews

Google rating: 4.4 stars from 58 reviews. - Multiple owners describe being offered an appointment quickly when worried about a pet (including “straight away” / same-day).

• •Several reviews mention good outcomes after treatment, including post-operative improvement.
• •Communication during consults is specifically mentioned: owners say things were explained and they felt reassured.
• •A serious negative report alleges a misdiagnosis in a very unwell cat, with the issue (cotton in the mouth) identified immediately at another practice; this conflicts with other reviews describing effective assessment and treatment.