Three puppies in a wicker basket

Murrell Equine Ltd

Vets in Danbury, Essex

3.9 rating

Murrell Equine Ltd – Vets in Danbury

🏠 Independent Local Business

AI Overview

Generated from publicly available data sources; may not fully represent the broader set of reviews.

Murrell Equine Ltd, located in Danbury, Chelmsford, is a veterinary clinic specializing in equine care. With a Google Maps rating of 3.9 stars based on 7 reviews, the clinic presents a mixed picture regarding customer satisfaction.

Several reviews praise the clinic for its professionalism and the dedication of its staff, particularly highlighting Mark, a prominent veterinarian at the practice. Toni Gibbs describes the service as "absolutely amazing," emphasizing the care and professionalism in treating her pony. Similarly, Kim Jones and Sarah Wilson commend the clinic for its knowledgeable and swift veterinary care, with Sarah noting a longstanding positive relationship with the clinic spanning eight years. These reviews suggest a high level of trust and satisfaction from long-term clients.

Conversely, there are critical reviews that highlight significant issues. James Caird recounts a negative experience involving lateness, rudeness, and delayed report delivery, leading him to not recommend the clinic. Another reviewer, Dyhna, shares a troubling incident involving a two-stage vetting that missed significant health issues in a horse. Despite initial assurances, Dyhna felt misled by the practice's handling of the situation, though the issue was eventually resolved through insurance.

The contrasting feedback indicates that while many clients have had positive experiences, there are notable instances of dissatisfaction. Prospective clients may want to weigh these experiences, considering the clinic's strengths in professional care and potential areas of concern. Transparent pricing is not explicitly mentioned in the available information.

Location

Loading map...

Contact

Primary: 01245 400484

Kiss My Face Advertisement