Murrell Equine Ltd – Vets in Danbury
Clinic Overview
Murrell Equine Ltd is an equine veterinary practice (horse/pony care is repeatedly referenced in reviews). Ownership/group status isn’t stated in the available information. Based on client reports, the practice is frequently used for horse vettings and ongoing care, with multiple long-term clients (8–16 years) describing thorough assessments and clear prognosis/treatment plans. However, there are also reviews describing problems around punctuality, communication style, and delays in receiving paid-for reports, plus one account alleging a vetting missed dental and lameness issues and that follow-up was handled inconsistently.
Services
- •Horse vettings / pre-purchase examinations (explicitly mentioned by multiple reviewers, including a “2 stage vetting”).
- •Diagnosis and treatment planning for ongoing issues (“prognosis and treatments are swift and exact” is claimed by one owner).
- •Telephone advice/reassurance is mentioned in one review (“reassurance over the phone”).
- •Dental and lameness assessment during vetting are discussed indirectly: one reviewer states a vetting should have included incisor inspection and that missing incisors/impacted tooth and lameness were missed.
People
- •Mark (vet): mentioned by name in several reviews. Clients describe him as
- •Providing careful handling of horses/ponies (“treated our pony” and “good with the horse”).
- •Giving what one owner calls an “honest opinion” when vetting a horse.
- •Practice owner (unnamed): one reviewer describes initial helpfulness after a disputed vetting, followed by an email response they felt was dismissive; the matter was later passed to insurance.
Reviews
Google rating: 3.9 stars from 7 reviews.
- •Strong praise for clinical thoroughness and long-term reliability: several reviewers (including multi-year clients) say diagnoses were accurate and that horses’ needs were prioritised.
- •Vetting experiences are a major focus: one buyer-side review describes a vetting as “polite, efficient”; another reviewer says they particularly recommend the practice if you want a vetting and an “honest opinion.”
- •Service/process complaints appear in a minority but are serious: one review alleges lateness, rudeness/condescension, and a four-week delay to receive a report that was paid for upfront.
- •Disputed vetting outcome and follow-up: one reviewer says a 2‑stage vetting missed obvious dental issues and lameness, and reports inconsistent handling until insurance became involved (they state a payout was made).
Animals Treated at Murrell Equine Ltd
Animals We Treat
Farm Animals
Opening Hours – Murrell Equine Ltd
Opening Hours
Hours
Reviews for Murrell Equine Ltd
Note: Showing the 5 most recent Google reviews out of 7 we track in total. Recent reviews may not be representative of overall sentiment.
Toni Gibbs
a year ago
Absolutely amazing vet. Mark is second to none on how he treated our pony. He is so professional and you can see he just cares so much for the horse. I would not go anywhere else and would recommend them to everyone. AMAZING!!!
Toni Gibbs
a year ago
Absolutely amazing vet. Mark is second to none on how he treated our pony. He is so professional and you can see he just cares so much for the horse. I would not go anywhere else and would recommend them to everyone. AMAZING!!!
Lj C
a year ago
Have used this Vet for 16 years. Marvellous team and always put my horses needs first, very thorough and knowledgeable.
Kim Jones
3 years ago
The team of Murrell Equine operate purely on professionalism..... reassurance over the phone and experienced, highly knowledgeable veterinary care.....client and horse relations get 10/10 from me. My dear old horse has had his ups and downs but prognosis and treatments are swift and exact. Murrell Equine is the only vet I recommend.
Kim Jones
3 years ago
The team of Murrell Equine operate purely on professionalism..... reassurance over the phone and experienced, highly knowledgeable veterinary care.....client and horse relations get 10/10 from me. My dear old horse has had his ups and downs but prognosis and treatments are swift and exact. Murrell Equine is the only vet I recommend.
Sarah Wilson
3 years ago
Mark has been my vet for 8 years, he and his team are amazing they have never let me down and care so much for the horses. They have always been accurate in their diagnosis and I wouldn’t hesitate to recommend particularly if you want your horse vetted and have an honest opinion. 👍🏼
Sarah Wilson
3 years ago
Mark has been my vet for 8 years, he and his team are amazing they have never let me down and care so much for the horses. They have always been accurate in their diagnosis and I wouldn’t hesitate to recommend particularly if you want your horse vetted and have an honest opinion. 👍🏼
c02hb1
4 years ago
Had them out for a vetting today as the vendor (so working for the seller). Polite, efficient, good with the horse. I was impressed!
James Caird
3 years ago
I used Murrell Equine once, and will never again. They turned up 30 minutes late. They were rude. Condescending. And it took 4 weeks of chasing them constantly to send over a report that was paid for up front. Would not recommend using them.
Dyhna
4 years ago
Had a 2 stage vetting from this practice. The vet that came missed that the horse had incisors missing and an impacted tooth ( part of the 2 stage is to inspect the incisors) the horse was also lame however Murrell equine passed the horse on vetting. I contacted Murrell once the horse was back at mine (long story short) to inform them of these issues. Initially the practice owner seemed very helpful and said get my own vet to write a report and they'll pass it over to their insurance. Passed over my vets report and Murell more or less emailed me back saying tough they're not doing anymore despite saying they'd pass it straight over to insurance. I sent a slightly more lengthy email and the matter was then passed over to insurance where a payout was made. The way this situation was handled and being lied to I'm disappointed.
