Murrell Equine Ltd

- Several positive reviews come from long-standing clients, with praise for thoroughness, accurate diagnosis, and putting horses’ needs first. - Mark is singled out for professional, caring handling of horses and ponies, and for giving honest opinions during vettings. - Vettings are a clear theme in the feedback: some reviewers describe them as efficient and reassuring.

Murrell Equine Ltd is an equine veterinary practice in Danbury, Essex. It is best known here for horse vettings and pre-purchase examinations, alongside diagnosis and treatment planning for ongoing issues. Recent feedback is mixed overall: several long-standing clients describe thorough, knowledgeable care, while a small number of reviews raise serious concerns about reporting delays, communication, and a disputed vetting outcome.

Services

•Horse vettings and pre-purchase examinations: Reviews repeatedly mention vettings, including a 2-stage vetting. Positive feedback describes these visits as polite, efficient, and honest, while one complaint disputes whether dental and lameness issues were identified during a vetting.
•Diagnosis and treatment planning: Owners mention accurate diagnoses, clear prognosis, and swift treatment planning for horses with ongoing health issues.
•Telephone advice and reassurance: One reviewer specifically highlights reassurance over the phone alongside knowledgeable veterinary care.
•General equine care: Recent reviews also praise careful handling, professionalism, and a horse-first approach from the wider team.

Pricing

No published pricing information is currently available for this clinic.

People

•Mark (vet): The only vet named in reviews. Clients describe him as professional, caring with horses and ponies, good during vettings, and willing to give an honest opinion.
•Wider team: Several long-term clients refer positively to Mark’s team, describing them as thorough, knowledgeable, and reliable over many years.

Reviews

Google rating: 3.9 stars from 7 reviews.

•Several positive reviews come from long-standing clients, with praise for thoroughness, accurate diagnosis, and putting horses’ needs first.
•Mark is singled out for professional, caring handling of horses and ponies, and for giving honest opinions during vettings.
•Vettings are a clear theme in the feedback: some reviewers describe them as efficient and reassuring.
•A minority of reviews raise more serious concerns, including lateness, rude or condescending communication, delays in sending a paid report, and a disputed 2-stage vetting followed by dissatisfaction with complaint handling.

Reviews for Murrell Equine Ltd

Note: Showing the 10 most recent Google reviews out of 7 we track in total. Recent reviews may not be representative of overall sentiment.

Toni Gibbs

2 years ago

Absolutely amazing vet. Mark is second to none on how he treated our pony. He is so professional and you can see he just cares so much for the horse. I would not go anywhere else and would recommend them to everyone. AMAZING!!!

Lj C

Have used this Vet for 16 years. Marvellous team and always put my horses needs first, very thorough and knowledgeable.

Kim Jones

4 years ago

The team of Murrell Equine operate purely on professionalism..... reassurance over the phone and experienced, highly knowledgeable veterinary care.....client and horse relations get 10/10 from me. My dear old horse has had his ups and downs but prognosis and treatments are swift and exact. Murrell Equine is the only vet I recommend.

Sarah Wilson

Mark has been my vet for 8 years, he and his team are amazing they have never let me down and care so much for the horses. They have always been accurate in their diagnosis and I wouldn’t hesitate to recommend particularly if you want your horse vetted and have an honest opinion. 👍🏼

c02hb1

Had them out for a vetting today as the vendor (so working for the seller). Polite, efficient, good with the horse. I was impressed!

James Caird

I used Murrell Equine once, and will never again. They turned up 30 minutes late. They were rude. Condescending. And it took 4 weeks of chasing them constantly to send over a report that was paid for up front. Would not recommend using them.

Dyhna

Had a 2 stage vetting from this practice. The vet that came missed that the horse had incisors missing and an impacted tooth ( part of the 2 stage is to inspect the incisors) the horse was also lame however Murrell equine passed the horse on vetting. I contacted Murrell once the horse was back at mine (long story short) to inform them of these issues. Initially the practice owner seemed very helpful and said get my own vet to write a report and they'll pass it over to their insurance. Passed over my vets report and Murell more or less emailed me back saying tough they're not doing anymore despite saying they'd pass it straight over to insurance. I sent a slightly more lengthy email and the matter was then passed over to insurance where a payout was made. The way this situation was handled and being lied to I'm disappointed.