Palmerston Veterinary Group

Palmerston Veterinary Group is a long-established Linnaeus practice in Buckhurst Hill, with the website citing establishment in 1986 and more than 55 years of experience. It is listed as an RCVS Practice Standards Scheme member and a Cat Friendly Clinic, and the practice advertises in-house diagnostics, surgery, nurse clinics, and veterinary nurse training. Recent feedback is largely positive, with owners often highlighting friendly reception staff, quick help for urgent problems, and caring support during difficult appointments.

Services

• •General and urgent veterinary care: The practice offers routine appointments as well as urgent care for sudden illness or injury. Recent reviews mention smooth routine checks, fast organisation after a dog bite, and one emergency appointment being arranged within 20 minutes of calling.
• •Diagnostics and treatment: Website information lists digital X-ray and ultrasound among its in-house diagnostic facilities, alongside surgical procedures.
• •Preventive care: Advertised services include vaccinations, flea, tick and worming treatments, and pet dental care.
• •Nurse-led support and ongoing care: The clinic offers nurse clinics, prescriptions and repeat medications, and is also listed as a veterinary nurse training facility.
• •Animal types and additional services: The practice treats cats, dogs, rabbits, and small animals, and also offers pet travel services.
• •Emergency arrangements: Urgent treatment is advertised, though specific out-of-hours arrangements are not detailed here.

Pricing

Published prices suggest the clinic sits below average, based on a partial sample of comparable services.

People

• •Alex Angel (vet) is named positively in reviews, with one owner describing him as understanding and supportive during a difficult visit.
• •Reception staff and nurses are frequently praised for being friendly, welcoming, and helpful, and several reviews speak well of the team as a whole.
• •There is some variation in feedback on individual consultations, with one reviewer feeling a vet came across as abrupt when answering vaccine questions.

Reviews

Google rating: 4.0/5 from 118 reviews.

• •Recent feedback is mostly very positive, with many owners describing the team as kind, caring, efficient, and easy to deal with.
• •Reception staff are a repeated strength in reviews, and first-time visitors mention a welcoming atmosphere and useful advice during routine checks.
• •Urgent access is a clear theme: owners mention being fitted in quickly, including one case seen within 20 minutes and another where the practice moved swiftly after a puppy was bitten by another dog.
• •Cat owners in particular describe feeling well supported during periods of illness and anxiety, although one recent review reported a less friendly experience with a vet during a vaccine discussion.