Palmerston Veterinary Group – Vets in Buckhurst Hill
Clinic Overview
Palmerston Veterinary Group is a long-established practice (established in 1986; the website also describes “over 55 years of experience”) with RCVS Practice Standards Scheme membership and Cat Friendly Clinic status. The clinic advertises in-house diagnostics (digital X‑ray and ultrasound), surgical procedures, and nurse clinics, and it’s also listed as a veterinary nurse training facility. In recent reviews, owners most often mention being fitted in quickly for urgent problems (one report of being seen within 20 minutes) and clear, unhurried support during end-of-life appointments (explaining the process and giving families time).
Palmerston Veterinary Group is a long-established practice (established in 1986; the website also describes “over 55 years of experience”) with RCVS Practice Standards Scheme membership and Cat Friendly Clinic status. The clinic advertises in-house diagnostics (digital X‑ray and ultrasound), surgical procedures, and nurse clinics, and it’s also listed as a veterinary nurse training facility. In recent reviews, owners most often mention being fitted in quickly for urgent problems (one report of being seen within 20 minutes) and clear, unhurried support during end-of-life appointments (explaining the process and giving families time).
Services
Based on the website summary and structured clinic data, the practice offers
- •Emergency/urgent vet care for sudden illness or injury (described as urgent treatment; specific out-of-hours arrangements aren’t detailed in the provided information).
- •Surgical procedures
- •Diagnostic imaging, including digital X‑ray and ultrasound
- •Pet dental care
- •Vaccinations
- •Flea, tick & worming treatments
- •Pet travel services
- •Nurse clinics
- •Prescriptions & repeat medications
- •Care for cats, dogs, rabbits, and small animals
- •Veterinary nurse training facility (listed in the structured clinic data)
People
- •Alex Angel (vet) is named positively in multiple reviews. Owners describe him as understanding and supportive, particularly during difficult visits; one owner mentions not being rushed and being given time to say goodbye during a euthanasia appointment.
Front-desk staff are repeatedly mentioned for being helpful and friendly; one reviewer contrasts this with their experience of a vet who “did not even say hi… my name is…” and made questions about vaccines feel like “too much.”
Reviews
Google rating: 4.0 stars from 113 reviews. “”
- •Fast access for urgent appointments: one owner says they were seen within 20 minutes after calling for an emergency slot.
- •End-of-life care mentioned repeatedly: owners describe staff explaining the process clearly, being empathetic, and giving time rather than rushing.
- •Team experience varies by staff member: several reviews praise receptionists/nurses/vets as a group, but one recent review reports a vet being abrupt and not welcoming, particularly around vaccine questions.
- •Long-term loyalty: one owner reports using the practice for 25+ years, and another mentions being with a branch for years and feeling care improved after Palmerston took over.
Special Services
Animals Treated at Palmerston Veterinary Group
Animals We Treat
Companion Animals
Pricing at Palmerston Veterinary Group
Typical prices at Palmerston Veterinary Group in Buckhurst Hill, Essex (where available). Prices can change—check with the clinic to confirm.
37 prices available. Last updated 23 Feb 2026.
Consultations
Vaccinations
Neutering
Treatment
Dental
Clinic
Clipping & Grooming
Diagnostic
Euthanasia
Other Services
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Hours
Reviews for Palmerston Veterinary Group
Note: Showing the 5 most recent Google reviews out of 113 we track in total. Recent reviews may not be representative of overall sentiment.
Tracy Grange
in the last week
Have been with Palmerston Vets for a yr now with a very fussy cat. They’ve been amazing from the minute I joined great team from receptionist to vets would highly recommend
victoria showunmi
a week ago
Receptionist very friendly vet not so did not even say hi my name is and how can i help. I asked about the vaccine and everything appeared to be too much
shruti sriram
2 months ago
Good place for our pets would recommend anytime
Awais Sheikh
3 months ago
Populated by genuinely kind people, who treat customers and their pets with love and care. God bless.
Bruna Stanford
4 months ago
Visiting our local veterinary clinic in Romford is always a positive experience. We needed an emergency appointment. We were seen with 20 minutes from calling. Thank you very much!
Bruna Stanford
a month ago
Visiting our local veterinary clinic in Romford is always a positive experience. We needed an emergency appointment. We were seen with 20 minutes from calling. Thank you very much!
Inner Orchid
2 months ago
A lovely veterinary practice with kind and helpful receptionists, veterinary nurses and lovely understanding Vet, Alex Angel. Thank you from me and Bunny the Cat.
Jane Brandon
3 months ago
We had to have our lovely dog put to sleep. At this difficult time the staff could not have been kinder to us or our dog. They gave us time and explained the process clearly. I would like to thank them for being so empathetic.
darren osborne
5 months ago
I would like to thank the team for their kindness. Alex Angel is one of the best vet that i have ever met. He was so supportive during our visit as our dog sadly needed to be put to sleep. I was not rushed and was given time to say goodbye to our beloved daisy. I been with one of there vets in romford since it was opened and always recived fantastic care with our pets. however, since Palmerston have taken over its even got better. The staff really do care it's not about the money it's about what's right for the animal. Thank you to Alex and the team.
Gail Laidlaw
a year ago
I've been at the Palmerston Vet's for over 25 years and would never take my pets anywhere else, from the reception desk to the nurses and vets, they have all been kind and caring. Most dogs don't like going to the vets, but all 7 dogs i have had over the years love going there, their tails wagging they run around the reception desk squealing with joy to see them. That's the type of vet you should have.
