Vets Now in Witham specializes in emergency veterinary services, providing critical care during non-standard hours. With a Google Maps rating of 4.1 stars based on 328 reviews, the clinic is generally well-regarded, although experiences vary.

The reviews reveal a mixed sentiment. On one hand, four of the five detailed reviews are positive, highlighting the clinic's professional and compassionate staff. Reviewers like Jacqueline Harbour and Carol Benson commend the thorough examinations and clear communication provided by the vets, as well as the prompt and caring service from the reception staff. Joanne Hennessey also appreciated the attentive care her kitten received, noting that the staff kept her well-informed throughout the process. Graham Pooley's experience was similarly positive, with a detailed and professional handling of his German Shepherd's case.

On the other hand, a negative review by Gary Kerr contrasts these positive experiences, citing a lack of communication and sympathy during his visit. Gary found the service lacking in compassion, particularly given the cost, and expressed dissatisfaction with the claims processing.

The clinic is noted for its high pricing, especially for out-of-hours services, as mentioned by multiple reviewers. However, the quality of care seems to justify the expense for many pet owners, with several expressing gratitude for the clinic's availability and expertise during emergencies.

Overall, Vets Now in Witham is a reliable choice for emergency veterinary care, particularly valued for its knowledgeable staff and effective treatment, although some aspects of customer service could benefit from improvement.