Lawton & Stoakes, located in Romford, is a veterinary clinic that offers emergency services and serves as a Veterinary Nurse Training facility. The clinic has a 4.1-star rating based on 210 Google reviews, indicating a mixed reputation.

The feedback from customers reveals a significant divide in experiences. Positive experiences, such as that shared by Julie, highlight the clinic's compassionate care and focus on the well-being of pets without pushing unnecessary treatments. Julie praises the team's ability to handle anxious pets with gentleness and care, resulting in positive outcomes for her dog.

However, several negative reviews raise concerns about the clinic's service quality and responsiveness in critical situations. S Jed describes a distressing experience where the clinic's administrative requirements prevented timely care for her cat, ultimately leading to a severe health outcome. Zoe criticizes the clinic for misdiagnosing her pets, which resulted in severe health consequences, and questions the professionalism of the staff. Cyan's review outlines a tragic outcome following a lack of adequate risk communication regarding anesthesia for their parrot, resulting in the bird's death. John Ryan shares an experience where the clinic failed to provide necessary emergency care for his bearded dragon, highlighting a lack of responsiveness and support during a critical situation.

While the positive review showcases the clinic's potential for compassionate service, the negative reviews suggest significant areas for improvement, particularly in handling emergencies and communicating effectively with pet owners. The feedback underscores the importance of consistent, reliable care and transparent communication in veterinary services.