Companion Care (Romford) Ltd T/A Vets4Pets in Romford is a veterinary clinic that doubles as a Veterinary Nurse Training facility. With a Google Maps rating of 4.1 stars from 1204 reviews, it is a popular choice among pet owners in the area. The clinic operates 24 hours a day, providing continuous care for pets in need.

Customer experiences at this clinic appear mixed based on the five recent reviews available. Positive reviews highlight the staff's compassion and care, particularly praising individuals such as Tina on the front desk and other staff members who have provided exceptional service during difficult times. For example, one reviewer expressed deep gratitude for the thoughtfulness shown by the staff, who sent a condolence card and a bag of poppy seeds after the loss of a pet.

However, there are also negative reviews pointing to issues with professionalism and unexpected billing practices. One customer recounted an unprofessional encounter with a vet during an emergency visit, while another was frustrated by receiving a service invoice four months after their visit, despite having been told multiple times that no payment was due.

Overall, Vets4Pets in Romford seems to provide a reliable service with caring staff, though there are areas where improvements could be made to ensure a more consistent customer experience. Transparent pricing and improved communication regarding billing could enhance the overall client satisfaction at this clinic.