Specialist Vets in Rochford

## Summary Rochford Veterinary Ltd describes itself as an **independent, family-run** veterinary surgery treating **cats, dogs and other domestic pets**. The website highlights a **24-hour emergency service via the main contact number**, and online tools for **booking routine appointments** and **ordering prescriptions/food**. In recent reviews, owners repeatedly mention **clear explanations during consultations**, being **fitted in despite a missed appointment/fully booked day**, and **continuity** (“always see the same”), alongside long-term use over **20–30+ years**. ## Services - **Routine preventative care:** vaccinations, microchipping, parasite treatments, and health checks (website). - **24-hour emergency service:** stated as available via the main contact number (website). - **Online services:** online booking for routine appointments; online requests for prescriptions and food (website). - **Species seen:** cats, dogs, and domestic pets (website). - **Veterinary Nurse Training facility** (clinic data). - **Puppy/kitten package:** includes vaccinations, microchipping, parasite treatments, health checks (website). ## People - **Danielle**: mentioned by an owner of a cockatiel as “fantastic” and a major source of reassurance when their bird was unwell (review). - **Veterinary team (unnamed):** multiple reviewers describe vets who **answer questions** and give **clear explanations**, and consultations where owners **don’t feel rushed** (reviews). - **Reception team (unnamed):** described as **friendly/helpful on the phone and in person**, and able to help with appointment flexibility (reviews). ## Reviews **Google rating: 4.8 stars from 287 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **Communication during appointments:** owners mention vets who answer questions, explain things clearly, and talk through steps during the visit. - **Appointment handling and flexibility:** one reviewer says they were **fitted in after missing an appointment despite the practice being fully booked**; others mention **easy appointment making** and being **seen promptly**. - **Continuity and long-term trust:** reviewers cite using the practice for **nearly 20 years** and **30+ years**, and one notes “always see the same.” - **Pricing note (relative, not specific):** one owner comments it’s “probably not the cheapest,” but they feel the value is worth it (no prices given).

## Summary Earls Hall Veterinary Group – Ashingdon is part of the wider Earls Hall Veterinary Group. In the latest reviews available to us, owners most often mention being seen quickly, short waits, and vets taking time to explain options clearly. Specific examples include a team member sourcing a suitable vaccine for a cat with allergies, and a vet who helped a nervous small dog settle during the appointment. From the group’s website (describing the veterinary hospital branch), the organisation is set up for both routine care and more advanced work, with in-house diagnostics and referral services (details in **Services**). ## Services The practice website (for Earls Hall Veterinary Group’s veterinary hospital branch) lists the following services and facilities: - **Routine care:** consultations, vaccinations, parasite control, six‑month health checks - **Procedures:** neutering, dentistry, surgery (including soft tissue surgery) - **Diagnostics:** in-house lab work, diagnostic tests, **X‑ray** and **ultrasound** - **Nurse-led support:** nurse clinics, blood pressure checks, blood sampling - **Preventive ID/care:** microchipping - **Additional services:** grooming & nail clipping, anal sac expression, pet travel documentation, home visits, end-of-life care - **Referral services (as listed on the website):** cardiology, orthopaedic surgery, keyhole (laparoscopic) surgery, soft tissue surgery - **Species the group says it treats (website):** dogs, cats, rabbits and other small mammals, reptiles/tortoises, small cage birds, backyard poultry, wild birds - **Accreditation (website):** RCVS Veterinary Hospital; Cat Friendly Clinic – Silver **Emergency care (website):** the site states a dedicated **24‑hour emergency service** with full-time night staff (described for the hospital branch). ## People - **Susan** (named in a review): credited with “going above and beyond” to find the right vaccine for a cat with vaccine allergies. - **Gemma** (vet, per a review): described as taking time to explain things clearly. - **Mark** (vet, per a review): also described as taking time to explain things clearly. ## Reviews **Google rating: 4.7 stars from 50 reviews.** “Themes below are drawn from the latest written reviews available to us.” - **Speed and waiting time:** multiple reviewers mention being seen quickly and not being kept waiting long. - **Clear explanations:** vets (named as Gemma and Mark in one review) are praised for taking time to explain. - **Handling sensitive cases:** one owner describes extra effort to source an appropriate vaccine for a cat with allergies. - **Pet handling and reassurance:** a reviewer says their very small, nervous dog was put at ease during the visit. - **Front-desk experience:** reception staff are repeatedly mentioned positively alongside clinical staff.