Really caring and lovely staff who looked after our dog in his final few minutes at 5am this morning. Very caring and compassionate in a purpose built practice. Thank you to all the staff on the night shift.

Answered the phone promptly when I had to call for an emergency. The operator was informative and helped me find a vet to take my cat to. Once there, the vet Harriet was reassuring and knowledgeable of the condition my cat was in. My boy is a spicy orange and she handled him well, and Harriet if you see this, I’m so sorry again for Nacho’s behaviour!! I felt calm and was informed of the next steps in terms of making a claim thanks to the staff at Vets Now and I am so thankful they were able to help my boy!

My dog Finley had to go to Vets now Colchester at the weekend due to being vary poorly my friend had to take him due to me being in a wheelchair and not being able to get transport. The vet phoned me to go though everything and the cost and advice I could do a direct claim so put my mind at rest all the way though his treatment. I hope I don’t have to use them again but I would if I needed to they were outstanding and the staff amazing. So thankful they could get my boy on the road to recovery.

We came on a Sunday over the bank holiday weekend as our own vet uses Vets Now out of hours. Our 1 year old GSP is (usually!) extremely reactive. She felt so at ease there, with the nurse and the vet- which meant we did too. They saw us very quickly, checked her out and gave us some meds. We were there less than an hour and everybody was lovely and professional.

Just want to say how caring and lovely everyone was when I had to bring my dog Joey in for emergency care Saturday evening. He had to stay in on a drip for 24 hours and I trusted them completely in looking after my poorly boy. They treated him like therebown dog. I was able to take him back to my own vet and continued his treatment for kidney failure.....but unfortunately I lost him yesterday, his kidneys were just too worn out.......