Belle had her spay done 10 days ago and everything went smoothly and no issues at all. The care received was 100% reception staff were lovely, and the vet nurse was thorough and reassuring whilst my anxiety was through the roof. Aftercare was brilliant and very reassuring to ensure all was healing as it should and advice given was fantastic in what to look out for and how to help with recovery. This is the second time i have had to leave Belle in the capable hands of Loughton vets4pets and i can’t fault a thing at all. Belle’s wound is so neat and healed within 5 days thanks to Cheryl’s expertise and steady hand i’m sure! Big thank you for looking after my Belle again to a high standard and being somewhere we feel happy to visit.

I strongly advise caution before using this practice. On 1st September 2025, I paid £385 at Vets4Pets Loughton for blood tests for my 14-year-old cat. The results came back showing life-threatening anaemia — results so extreme that another independent vet later told me it would be impossible for my cat to even be standing. Even the attending vet at Vets4Pets admitted in writing that the results “could be due to a machine error.” Out of fear for my cat’s life, I immediately sought a second opinion at a different vet. They sent the same tests to NationWide Laboratories, reviewed by an RCVS Internal Medicine Specialist. The new results showed Felix’s blood values were essentially normal — proving Vets4Pets’ results were completely wrong. When I complained, the practice refused to refund me, hiding behind “machine error” as an excuse. In my view, if you charge £385 for diagnostic services, you are responsible for ensuring the results are accurate and fit for purpose. I now have evidence from an external lab (RCVS specialist reviewed) proving their results were wrong, but Vets4Pets still refuse to put this right. ⚠️ I cannot recommend this practice. If you care about your pet’s health and your peace of mind, please think very carefully before trusting them with diagnostics.

As pet owners all you ever want is to find a Vet practice that you can trust and I would recommend Loughton Vets4Pets to everyone. Our dog had to have a dental extraction which we were extremely anxious about. The entire team at the practice were so lovely and caring which we truly felt and knew Lluwi was in great hands. Thank you so much to our Vet Magdalena, head nurse Amy and the rest of the team & also huge shout out to Jennifer and Laurel for your amazing support! Thank you for the hard work that you all do.

The whole team is truly amazing. So caring and kind. They go above and beyond in all they do. Our cat Ginger was very poorly and they took such good care of her. Always available on the phone and in person. Very understanding and accommodating. We really can’t tank them enough. THANK YOU

Can’t thank or recommend everyone at Vets4Pets Loughton, enough. In particularly, Cheryl and Magdalena for taking great care of our Kylie. Their care, compassion and empathy, is greatly appreciated. Exactly what you need, in times of distress.