Long eared bunny on grass

Walton Lodge Veterinary Group Ltd

Vets in Harlow, Essex

4.1 rating

Reviews for Walton Lodge Veterinary Group Ltd

Note: Showing the 5 most recent Google reviews out of 63 we track in total. Recent reviews may not be representative of overall sentiment.

Aleyna Çalışkan

4 months ago

Should not even give 1 star. I used to take my pet there for yearly vaccinations. However, they are like scammers. They charged me £160 claiming that l haven’t payed the last year. Telling me l needed to renew my contract. I had that contract for 3 years and they decided to not renew it in the last year. Really convenient for them. Last time l went there they charged me £120 for a single check up, and l was thinking my contract renewed. Really disappointing!

Karen Parkyns

6 months ago

Brilliant experience. Well looked after. Nothing was to much trouble.

Jackie Edwards

a year ago

Excellent service from here. My dog is very nervous he was treated brilliantly ladies on reception always friendly and polite

Alicia Hasler

2 years ago

Worse experience of my life. STAY AWAY FROM THIS VETS. 4 months in and my cat still needs to get sorted. Receptionists response and service was appalling. Took my money and I'm still having to arrange the op with another vet after 4 months. Won't tell me how to cancel years direct debit and feel absolutely exhausted from trying to get anywhere. Poor poor animals people are awful.

Dempsie Giles

3 years ago

Would not recommend this vet, very over priced for a very poor service. My experience wasn’t a pleasant one, I was desperate for help with my dogs allergies and it felt like we were going in circles having the same conversation over and over with a new vet. Understand that allergies are challenging but really felt Walton lodge cared more about how much money they can get from you than help treat your animal! After 2 cancellations by the vets for my dog spayed which lead to another season and phantom pregnancy, instead of carrying out a pre operation at 8.45am when I dropped her off, they carried this out at 1.00pm to then call me and advise that they can not proceed with the op due to lactating which is fine.. but the fact they kept my nervous dog in a kennel for 4 hours which was clearly distressing was unacceptable. The older lady on reception is also very miserable and clearly does not enjoy her job. Found her quite rude, I felt uncomfortable to ask any questions. Not the service you would expect for the money paid. In a nutshell would not recommend this place at all.

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