Farm Vets in Halstead

## Summary Catley Cross Veterinary Clinic Limited is an RCVS-accredited practice (established in 1990) that treats small animals and equines, and is also listed as a veterinary nurse training facility. Recent reviews repeatedly mention a spacious, clean reception designed to keep animals apart, plus clear explanations of treatment and costs (including pet plans). Several owners also describe being accommodated at short notice (including a Saturday appointment for a non-registered client) and supportive handling of reactive dogs. One recent review conflicts with this, describing a more impersonal experience since a “takeover,” including a vaccination-style injection given without any attempt to settle the dog first. ## Services - Small animal and equine veterinary care (species listed on the clinic website). - Preventative care mentioned on the website: vaccinations, neutering, nutrition. - Ongoing preventative healthcare plan referenced on the website: Pet Health Club® (details and pricing not provided in the available data). - Appointments and case handling mentioned in reviews: - Support for reactive dogs (owners say the practice is accommodating). - Urgent/last-minute booking availability (an owner reports being booked in at short notice on a Saturday despite not being registered). - “Emergencies” are mentioned positively by one reviewer, but no specific emergency/out-of-hours arrangement is described in the available information. ## People - **Lynne** (role not stated): mentioned as welcoming and as explaining costs and pet plans “thoroughly.” - Vets (not named): multiple reviewers highlight detailed explanations of the cause of problems, treatment, aftercare, and costs; one reviewer specifically appreciated not feeling rushed during appointments. - Conflicting feedback exists: one reviewer describes a vet administering a monthly injection without first engaging with or calming the dog, and characterises the overall service as impersonal. ## Reviews **Google rating: 4.8 stars from 318 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - Reception environment: described as very clean, warm/welcoming, with “plenty of space” and attempts to keep cats and dogs in separate areas. - Communication: repeated mentions of vets explaining the cause of issues, treatment options, aftercare, and costs in detail; one review also notes clear explanations of pet plans. - Handling and behaviour: owners mention accommodation for reactive dogs, and that some dogs are calm/excited to visit. - Access to appointments: one owner reports being seen last-minute on a Saturday even though they weren’t registered. - A notable negative outlier: one long-term client reports a perceived drop in care/connection since a “takeover,” describing a brusque injection appointment and dissatisfaction with the overall service style.

## Summary Linkswood Equine Vets Ltd is presented in reviews as a vet team used heavily for horse care, with one recent review also describing an urgent, same-day appointment for a cat. Owners mention being talked through options (including in a difficult end-of-life situation), and one client says the team sent a condolence card afterwards. A “plan” is also mentioned, with one owner saying they signed up after their urgent visit. Concrete details owners describe include: - Being seen “straight away” when an animal needed help urgently. - Home/yard visits from named vets (Emma and Kita are both mentioned for recent visits). - Decision discussions: one owner says “all options” were explored for an older mare before concluding there was nothing more that could be done. - Follow-up gesture after a loss: a card sent to the owner. ## Services Based on the latest written reviews available to us, owners specifically reference: - Equine veterinary care (multiple owners refer to “horse” care and “equine care needs”). - Visits from vets to see horses (Emma and Kita are named as visiting). - Support with complex/serious cases and end-of-life decision-making for an older mare (“exploring all options… supported me until the end”). - A same-day urgent appointment for a cat (“see her straight away”). - A “plan” (one owner says they signed up after an urgent visit; what it includes isn’t described in the reviews provided). ## People - **Emma** (vet; role not explicitly stated): mentioned for “care and advice” for a horse; another owner describes her as “knowledgeable, reassuring and thorough” during visits. - **Kita** (vet; role not explicitly stated): mentioned alongside Emma as visiting and being “knowledgeable, reassuring and thorough.” - **Carolyn / Caroline** (spelled both ways in different reviews; role not explicitly stated): described as having cared for a client’s horses “for many years,” and in another review as guiding an owner through all options for an older mare and providing support “until the end.” ## Reviews **5.0 stars from 26 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **Continuity of care for horses:** owners mention long-term relationships and the team “knowing and understanding” specific horses’ needs. - **Clear explanations and option-led decisions:** one owner describes being given all options for an older mare before reaching the final decision. - **Thorough, reassuring visits:** Emma and Kita are specifically praised for being “thorough” and “reassuring.” - **Responsiveness in urgent situations:** one owner says their cat was seen “straight away.” - **Extra support around end-of-life:** one owner mentions kindness, support, and receiving a card after their mare’s death. - **Cost expectation vs reality:** one reviewer says they were “pleasantly surprised” that the final bill was less than expected (no prices given).