Very disappointed. I have been with these vets for nearly 5 years, but have noticed it’s definitely all about money, and they are very unhelpful.It used to be a local friendly practice , but now I feel it’s more about the money than the care of my animals. I have luckily found a new practice with a lot more benefits on the monthly plan.

Vey nice but very over priced like everything these days! No concessions for pensioners either! It makes you think twice about having a pet these days. We love our pets and I am sure some people go without themselves to pay for care of their pets- which is very sad indeed. This is only my personal opinion of course!

Very kind and caring when our little Ollie boy 😽 was coming to the end of his life. He passed peacefully at home on our bed. Now we have another rescue boy 😽 Charlie. His vacs were updated at M&H . He certainly made his presence known 😹

We recently had to say goodbye to our dog Cuqui. She became very ill, very suddenly and at 12 years old, we decided she'd suffered enough. When I say we, I mean us and the lovely vet Inge, who was totally honest with us. I really appreciated this. ALL the staff are lovely at M & H. From the receptionists making me appointments while I was crying on the end of the phone, to the veterinary assistant who showed kindness to Cuqui. Poor Cuqui had had a hard life. Born in Spain, she was used for hunting for 8 years, and then after a bigger dog broke her leg, she was used for breeding for 2 more years. Luckily, a dog rescue then received her, but her leg had to be amputated. Once well enough to travel she became an Essex girl for 2 years. Thoroughly spoilt! I wish we'd had longer with her, but it wasn't meant to be. Thank you everyone at Gt Dunmow Mercer and Hughes. I would DEFINITELY recommend them.

Mercer and Hughes vets in Great Dunmow have been superb. I have used them for several years and have always had a good experience regardless of who has seen me. We unfortunately had to put our 16 year old dog down last Friday after a week of her being unwell and they were so sympathetic, genuine, caring, friendly and helpful. They helped make an upsetting and difficult time much more manageable. My dog was PTS on a Friday and they had already said that I didn't need to pay on the same day (which made all the difference so that we could focus solely on our dog) and I expected them to email me an invoice on the following Monday but they didn't (again no rush) so I happily called up on the Monday to pay. I really appreciated the breathing space. Highly recommended and I cannot thank them enough for their service!