Farm Vets in Danbury

## Summary Murrell Equine Ltd is an equine veterinary practice (horse/pony care is repeatedly referenced in reviews). Ownership/group status isn’t stated in the available information. Based on client reports, the practice is frequently used for **horse vettings** and ongoing care, with multiple long-term clients (8–16 years) describing **thorough assessments** and **clear prognosis/treatment plans**. However, there are also reviews describing problems around **punctuality**, **communication style**, and **delays in receiving paid-for reports**, plus one account alleging a vetting **missed dental and lameness issues** and that follow-up was handled inconsistently. ## Services - **Horse vettings / pre-purchase examinations** (explicitly mentioned by multiple reviewers, including a “2 stage vetting”). - **Diagnosis and treatment planning** for ongoing issues (“prognosis and treatments are swift and exact” is claimed by one owner). - **Telephone advice/reassurance** is mentioned in one review (“reassurance over the phone”). - **Dental and lameness assessment during vetting** are discussed indirectly: one reviewer states a vetting should have included incisor inspection and that missing incisors/impacted tooth and lameness were missed. ## People - **Mark (vet)**: mentioned by name in several reviews. Clients describe him as: - Providing careful handling of horses/ponies (“treated our pony” and “good with the horse”). - Giving what one owner calls an “honest opinion” when vetting a horse. - **Practice owner (unnamed)**: one reviewer describes initial helpfulness after a disputed vetting, followed by an email response they felt was dismissive; the matter was later passed to insurance. ## Reviews **Google rating: 3.9 stars from 7 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **Strong praise for clinical thoroughness and long-term reliability:** several reviewers (including multi-year clients) say diagnoses were accurate and that horses’ needs were prioritised. - **Vetting experiences are a major focus:** one buyer-side review describes a vetting as “polite, efficient”; another reviewer says they particularly recommend the practice if you want a vetting and an “honest opinion.” - **Service/process complaints appear in a minority but are serious:** one review alleges lateness, rudeness/condescension, and a four-week delay to receive a report that was paid for upfront. - **Disputed vetting outcome and follow-up:** one reviewer says a 2‑stage vetting missed obvious dental issues and lameness, and reports inconsistent handling until insurance became involved (they state a payout was made).