Apollo Vets Black Notley, located in Braintree, is a reputable veterinary clinic that also serves as a Veterinary Nurse Training facility. The clinic has garnered a strong overall rating of 4.5 stars from 258 reviews on Google, indicating a high level of customer satisfaction. The majority of reviews reflect positive experiences, highlighting the clinic's professional and caring staff. For instance, Sam Culling praises the clinic for its consistent support and professionalism over many years, while Sarah Judd commends the friendly staff and excellent communication, including appointment reminders.

Mrs. Peabody describes the clinic as "amazing," noting the welcoming atmosphere and professional service provided by the staff, including an anesthesiologist who ensured a smooth post-operation recovery for her pet. Manoj M also appreciates the personal service and thorough explanations of diagnoses and treatment options, which he equates to excellent customer service.

However, not all feedback is entirely positive. Philip Mathew notes a recent decline in service, citing high costs for procedures and medication. He expresses concern over the clinic's inability to provide a vet during an emergency, which led to distressing circumstances for his pet.

Overall, Apollo Vets Black Notley is well-regarded for its professional care and supportive staff, although there are occasional concerns about pricing and service availability. The clinic's commitment to training future veterinary professionals further underscores its dedication to maintaining high standards in animal care.