Walton Lodge Veterinary Group Ltd, located in Bishop's Stortford, is a well-regarded clinic with a strong reputation for animal care, as evidenced by a 4.6-star rating from 85 Google reviews. This indicates a high level of customer satisfaction, although not exceeding the 100-review mark, which would offer a more comprehensive data set. The clinic’s team is praised for their professionalism and compassion, with particular mentions of Zoe and newcomer Robyn providing excellent care.

While the majority of feedback is positive, highlighting attentive and thorough service, there are some concerns regarding pricing. One reviewer specifically noted dissatisfaction with the cost of services and the response from the reception staff when querying prices. Another reviewer also mentioned high costs, citing a significant markup on medication compared to online prices, although they acknowledged the necessity of business profitability.

The clinic has created positive first impressions for new clients, as mentioned by Lesley-Ann Newman, who appreciated the detailed explanations of treatment options and the welcoming reception by the vet. Long-term clients, like Derek Lawrence, have expressed trust in the clinic, particularly valuing the staff's empathy and dedication during difficult times.

Overall, Walton Lodge Veterinary Group Ltd is recognized for its excellent veterinary care, knowledgeable staff, and patient-centered approach. However, potential clients may want to inquire about pricing upfront to ensure transparency and avoid any surprises.